Privacy Policy

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our site:

• Personal information you provide — such as your name, email address, phone number, state, and payment details — when you enroll in a course, purchase a membership, or contact us.
• Usage data — pages visited, features used, and similar activity collected through cookies and analytics tools.
• Communications — the content of messages you send us via email, chat, phone, or our contact forms.

2. How We Use Your Information

• To deliver, administer, and support the courses, memberships, and services you request.
• To process payments and maintain enrollment records.
• To respond to your questions and provide customer support.
• To send course reminders, CE credit information, and account notifications.
• To send marketing and promotional messages when you have opted in (see our Phone Opt-in Terms).
• To improve our website, content, and services.
• To comply with legal obligations and protect against fraud.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service providers who help us operate — such as payment processors, learning platforms, email and text messaging providers, and analytics tools — under contracts that require them to protect your data.
• State CE authorities when filing continuing education credits on your behalf.
• Legal compliance — when required by law, court order, or to protect our rights and safety.

4. Text Messages (SMS) & Phone Communications

With your consent, we may send you text messages and call you for course reminders, CE updates, and promotional offers. Message and data rates may apply. You can opt out at any time by replying STOP to any text message or contacting us. For full details, please review our Phone Opt-in Terms & Conditions.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze site traffic, and improve your experience. This site uses Microsoft Clarity to understand user behavior and improve usability. You can control cookies through your browser settings, though some features may not function properly if they are disabled.

6. Data Retention

We retain your information for as long as your account is active and as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. CE credit records are retained according to state requirements.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information (subject to legal exceptions).
• Opt out of the sale or sharing of personal information.
• Withdraw consent to text messages and marketing communications at any time.

To exercise any of these rights, contact us at contact@icainsuranceeducation.com or 1.833.829.3960.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are intended for insurance professionals and are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: