1. Your Consent to Be Contacted
By providing your phone number, you expressly consent to receive:
- Automated and pre-recorded marketing and informational voice messages.
- Text (SMS) messages and MMS messages.
- Live phone calls from ICA Education and its representatives.
These communications may include course reminders, CE credit updates, enrollment confirmations, promotional offers, and other information related to our training programs.
2. No Requirement to Consent
Providing your phone number and consenting to these communications is not a condition of purchasing any course, membership, or service. You may decline to provide a phone number and still use our services through email and our website.
3. Message Frequency & Rates
Message frequency varies. You may receive up to several messages per week. Standard message and data rates may apply from your mobile carrier. For help at any time, reply HELP to any text message or contact us at 1.833.829.3960.
4. How to Opt Out
You may withdraw your consent and stop receiving communications at any time:
- Text messages: Reply STOP to any message to unsubscribe. You will receive a confirmation.
- Phone calls: Tell our representative to remove your number, or contact us at 1.833.829.3960.
- Email: Use the unsubscribe link in any email or contact us.
Opting out of one type of communication does not opt you out of others. To stop all communications, contact us directly.
5. Carriers & Supported Networks
We may send messages through major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, US Cellular, and their affiliates. We are not liable for delayed or undelivered messages caused by carrier issues or unsupported networks.
6. Information We Collect for Messaging
To send you messages and comply with applicable regulations, we may collect and store:
- Your mobile phone number and carrier.
- The date, time, and content of messages sent.
- Your consent record and any opt-out requests.
This information is handled in accordance with our Privacy Policy.
7. Telephone Consumer Protection Act (TCPA)
By providing your phone number and consenting, you authorize ICA Education and its service providers to contact you using an automatic telephone dialing system and pre-recorded messages as permitted by the Telephone Consumer Protection Act and related state and federal laws. You confirm that the phone number you provide belongs to you.
8. Responsibility for Accurate Contact Information
You are responsible for providing an accurate, current phone number and for updating us if your number changes. If you provide a number that does not belong to you, you may be liable for any resulting issues.
9. Changes to These Terms
We may update these Phone Opt-in Terms from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated terms.
10. Contact Us
If you have questions about these terms or your messaging consent, please contact us:
ICA Insurance Education
Insurance Centers of America, Inc. — Education Department
2055 Anglo Dr., Suite 200, Colorado Springs, CO 80918
Phone: 1.833.829.3960